We offer support services from basic IT helpdesk to enterprise service desk solutions. This includes complete ticket lifecycle management, proactive alerts monitoring, IT security, and identity and access management. We also offer next-generation innovation in converting disparate IT helpdesks into a consolidated and integrated enterprise desk with automation, by utilizing industry standard tools and our in-house platforms. Our services enable you to manage your end-user computing environment optimally through physical and remote desktop management support, which increases productivity and minimizes costs. We also provide services to transform your end-user computing landscape to a world-class environment. Our partners for this solution include Microsoft, Dell, and Intel.
Converged Network Services | Cisco Meraki, SonicWall, Fortinet
We provide managed services for network management, unified communication, secure networks, optimize bandwidth for voice, data, video and wireless environments. Our solution monitors and manages services for all IS operations such as change, capacity, incident and process management. We also provide next-generation transformation services like technology convergence. Our alliance partners for this solution include Cisco, Siemens, SonicWall and Fortinet.
Enterprise System Management
We provide professional and comprehensive solutions in line with industry standard frameworks, such as ITIL v3, to manage IT infrastructure. Our offerings include consulting, implementation, maintenance and support, and shared services.
Apart from the above partial list there are numerous clients, some of them eminent persons and organizations with whom we have non-disclosure agreements to never bring those under public attention.